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Charta Property Group have over 25 years of experience in the management of properties and are well equipped to handle anything that comes our way. You name it, we’ve probably dealt with it.
We've helped a lot of people to start and grow their property investment portfolios and understand how to create wealth through careful management and maintenance of investment properties. Buying an investment property can be hard enough, but many people find the most difficult part is actually managing the property and the tenants. When you have an investment property, you'll be happy to know that our owners enjoy an almost 100% tenancy 12 months of the year with less than 1% of our properties ending up at the Tenancy Tribunal. We make sure your property has quality tenants, who look after it and pay their rent.
Charta Management Ltd. take care of pretty much everything, allowing you, to treat your investment property as a business and not get caught up in the menial, day to day tasks.
Our Services include:
Over the years we've learnt a lot about property ownership and investment and as a valued client of Charta we'd like to share some of this information with you. We have created a document to help you understand the property management process.
And, we've also put together this small document that gives you an idea of expenses that you may be able to claim as a landlord.
(Please note that these documents are updated on an adhoc basis and due to the large number of legislation changes to both the Residential Tenancy Act and Tax laws, we recommend you to double check any information contain therein before acting on it.)
We also send out a quarterly newsletter to keep owners up to date with the goings on in the industry, legislation changes, any great offers we can pass on and what's happening within the company itself. Simply click on one of the links below to check out previous newsletters.
If you'd like to subscribe to our quarterly Charta Property Newsletter click the button below.
We value our tenants and work to maintain a respectful, professional relationship with everyone. If you have questions or you need help, you can contact us at email@example.com, use the contact form at the bottom of this page, call us during business hours on (09) 303 4926 or get in touch with your Property Manager directly for urgent matters. If it's an emergency please contact Emergency Services first (see further down the page).
Tenancy Services provide a great booklet Renting & You - A guide for landlords and tenants click this link to download. It answers many questions about all aspects of renting from bonds, tenancy agreements and complaints to tenant and landlord responsibilities.
Do you want to apply for a Charta property? Click the link to download an application form print off or fill it out on your computer. [Tenants Application Form]
And if you'd like to see past newsletters to tenants click one of these links:
Or subscribe to our Tenant Newsletter and get up to date info on what's going on in the rental market, just click the subscribe button below.
Has your dishwasher stopped working, tap dripping, doors come off the hinges, or another maintenance issue? The best way to get it sorted out quickly is to email FIXME@charta.co.nz Simply include the property address, your contact phone number and what the problem is and do it as soon as possible.
Please note that blown light bulbs and flat batteries (in smoke alarms) are your responsibility.
We now supply a hard copy of the Charta Tenant Handbook to all new tenants. It covers general information, your rights as a tenant and our expectation when renting with Charta Property Management. It's a great reference that you should keep somewhere handy.
For those of you who don't have a copy feel free to download it here. [Charta Tenant Handbook].
(Frequently Asked Questions)
HOW DO I PAY RENT?
DO I PAY THE WATER BILL?
WHAT IF SOMETHING AT THE PROPERTY BREAKS?
WHAT ABOUT INSPECTIONS?
For the answers to these and other questions, click this link: FAQs
If you have any tenancy queries but don't feel comfortable talking to us you can always contact Tenancy Services (by clicking on this link) https://www.tenancy.govt.nz/starting-a-tenancy/new-to-tenancy/renting-and-you/#related-content download their "Renting and You" guide or contact them directly via the website.