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People need property and here at Charta we are property people!
Charta has been in the property business for over 25 years. We understand and have experience in property management, sales, facilities and building management and property investment. All of us, no matter what position we are in, understand that the most important aspect of our job is Customer Service!
Whether you want a property manager, to rent a home, buy, sell or invest in property we'll look after you as if you were part of the family.
Charta has provided me with total peace of mind with regards to my property investment.
This investment is great because with Charta managing it, its hassle free for me.
We were not free from apprehension when we decided to pick an apartment at Forte. But our property consultant (Zeryn) was a source of immense support and assistance made us feel at home with their special concern and especially so because, we have just arrived in NZ and this is our first home.This is clearly and unmistakably the best place to live. If you are looking for a place in Auckland City I would specially recommend this apartment block as the ideal one. Many thanks to the team...
We have recently required some trees & plants in the garden at our rental property be trimmed & be cut back. The first quotation was too expensive for us. Therefore we have contacted our own supplier for the job. We spoke to Charta to assist us with meeting us and our gardener at our rental property in, Glendowie. That was the first time we met with Charta staff it was very pleasant, attentive, polite and helpful.
She is punctual, efficient and managed to assist us fully in order for our gardener to do his job smoothly.
On a whole, we are very satisfied with Sunberra’s assistance on the above.
I am taking this opportunity to express my feedback. I am happy to say that "the" client services is excellent. Always listens to our concerns/issues and take it to the property owner and sort out our needs on timely manner.
Would like to let you know that my wife and I have been dealing with Sunbera over the last few months and we would say she is like a welcoming breath of fresh air when dealing with Charta. We find her pleasant and very prompt in her replies to the few queries we have recently had. We are sure she is an asset to Charta and happy with her customer service.
My son was a client to [Charta early] in 2018, with Sunbera [as the Property Manager]. As his mum I supported my son, so had talked to her. In this time, Sunbera showed us respect, was very nice to talk to, and very professional in her work and herself.
Sunbera replied to my messages promptly or as soon as she could, explained things of details that we needed to know. Got onto things in her work to make it happen, and followed up. She meet us on time when to see us in person. I haven't come across such a relaxed, calm, professional, and beautiful lady, and i had to comment/compliment about this to her. I wish the very best for her in her work and life.
I would like to give compliment to Zeryn to be the most efficient property manager I ever met. Fridge broken during weekend and my message was responded, then it got fixed on Monday...